Privacy Policy

Effective Date: 05 October 2024

1. Introduction

At Murrays Solicitors (“we”, “us”, “our”), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website [www.murrayssolicitors.com] (the “Website”). It applies to clients, visitors, and any other website users. Please read this policy carefully to understand how we handle your information.

2. Information We Collect

We collect the following types of information from users:

2.1 Personal Information:

  • Name
  • Contact details (address, email, phone number)
  • Date of birth
  • Financial information
  • Case-related information (including documents you submit for legal services)

2.2 Non-Personal Information:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited on our Website
  • Time and date of visits

3. How We Use Your Information

We use your information for the following purposes:

  • To provide legal services and advice
  • To contact you regarding your case or inquiries
  • To process payments and manage billing
  • To improve our Website and services
  • To comply with legal and regulatory requirements

4. Legal Basis for Processing

We process your personal data based on one or more of the following legal grounds:

  • Your consent (e.g., signing up for a newsletter)
  • The necessity of processing for the performance of a contract (e.g., legal representation)
  • Compliance with a legal obligation (e.g., regulatory requirements)
  • Legitimate interests pursued by us (e.g., improving services)

5. How We Share Your Information

We do not sell or rent your personal data. However, we may share your information with:

  • Third-party service providers assisting us in the delivery of services (e.g., IT support)
  • Law enforcement agencies or regulatory authorities where required by law
  • Courts or other legal bodies for litigation purposes

6. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected or as required by law. Upon expiry of that period, your data will be securely deleted.

7. Your Rights

Under the UK General Data Protection Regulation (UK GDPR), you have the following rights:

  • Access: You can request access to your personal data.
  • Correction: You can request correction of inaccurate or incomplete information.
  • Erasure: You can request deletion of your personal data, subject to legal obligations.
  • Objection: You can object to the processing of your personal data for specific reasons.
  • Data Portability: You can request the transfer of your data to another service provider.

To exercise these rights, please contact us at enquiries@murrayssolicitors.co.uk.

8. Cookies

Our Website uses cookies to improve user experience. You can choose to accept or decline cookies through your browser settings. For more details, see our Cookie Policy.

9. Security

We implement robust security measures to protect your personal data from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

10. Links to Third-Party Websites

Our Website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to review the privacy policies of any external sites you visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

12. Contact Us

If you have any questions about this Privacy Policy, or if you wish to exercise your rights, please contact us at:

Murrays Solicitors
10 Piece Hall Yard
Bradford
BD1 1PJ

Email: enquiries@murrayssolicitors.co.uk

Phone: 01274 304 448

This Privacy Policy was last updated on 05 October 2024.